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Answers to your questions about technology and OutagesIOHow can managers find and motivate remote employees?
As a bootstrap, I have three main things that seem to work since venturing into offering our own SaaS and working 100% with remote employees. Let's imagine an office going virtual and what challenges that might present. Aside from countless other details, these are...
Which software can we use to monitor enterprise internet traffic on behalf of remote employees?
We had the exact same problem when offering managed services. Having owned both an ISP (Internet service provider) and MSP (Managed Services Provider) businesses, it was always found that a mix is usually required. There are some very nice open source and paid RMM...
What are some innovative SaaS-based Enterprise Monitoring solutions?
Is the question mainly about innovation since it doesn’t state what kind of monitoring? However, this brings up an interesting point about innovation in general. As a previous MSP, we needed to support customers, remote employees and all manner of remotely connected...
Which famous network monitoring tools exist to monitor an enterprise network?
Is any one tool famous? Is there one tool for every job? Usually not. I could share some tools and even RMM solutions such as Zabbix but the question is a little ambiguous. In an enterprise environment, there are many aspects to a network including local and remote...
What is Internet bandwidth?
If you're as old as I am, you might remember FTPing large Photoshop files and using up all the Internet bandwidth. "How much longer?" Frank in the next cube over would yell, angry because his “Ask Jeeves” search was taking forever, since your file was hogging all the...
Why is my Internet so slow?
You're trying to send an email with a relatively small attachment, and it’s just sitting there. "Why is my Internet so slow?" you ask, watching the send bar moving slowly. "Aren't I paying $79.95/month for blazing-fast speeds?" (or whatever buzzword your Internet...
What is packet loss?
When you're watching a video on YouTube, scrolling through Instagram or shopping on a website, it's hard to imagine the information you see is actually made of small data packets. Sometimes, the packets get sent out of order or take different paths through the...