Monitor your web/online services from the inside and out! Uptime and reachability are crucial in today's digital landscape. No matter what you have online, ensuring those resources are up, running, and reachable is key to success. Reliability issues that are tolerated in the online world wouldn't be acceptable in a brick-and-mortar business. Imagine running a restaurant and having the power turn...

Automate OutagesIO Internet monitoring on Linux This article has been updated to describe our latest method of installing OutagesIO on your desktop or server. In the previous method, you could have to manually complete a numbaer of steps but now it's easier than ever. The new method involves downloading two files, putting them in the correct directories then running a few commands. Note that you...

Automate OutagesIO Internet monitoring on Linux This article has been updated to describe our latest method of installing OutagesIO on your desktop or server. In the previous method, you could have to manually complete a numbaer of steps but now it's easier than ever. The new method involves downloading two files, putting them in the correct directories then running a few commands. Note that you...

Automate OutagesIO Internet monitoring on Linux This article has been updated to describe our latest method of installing OutagesIO on your desktop or server. In the previous method, you could have to manually complete a numbaer of steps but now it's easier than ever. The new method involves downloading two files, putting them in the correct directories then running a few commands. Note that you...

Constantly changing MAC addresses can be quite frustrating. The following two solutions are what we use when working with eMMC based devices such as the NanoPi R5C that we modify for OutagesIO. Method number one The code will try to discover the path and name of the eMMC device and if it cannot auto discover it, it will prompt you for the device name. In the case of the R5C NanoPi, the path is...

SCI Engineering Inc., a premier provider of consulting engineering services recently sent us a testimonial. They are using our OutagesIO hardware agent with environment-sensing capabilities. According to their testimonial, the OutagesIO agent alerted them of a temperature issue in the server room that could have caused significant damage to their equipment. Here's an excerpt from their email: "I...

Adding independently observed Internet outage monitoring could greatly improve a company's ability to not only prevent extended downtime but even pre-empt potential problems. Monitoring Internet problems from each location can provide a number of benefits over centralized monitoring. One key advantage is that it can allow for a more granular and localized view of Internet outages and problems....

Internet delivery accountability becomes critical as more traditional infrastructure gets moved to the Internet. Consumers and businesses find themselves not only dependent on their ISP but even at risk if the provider is not highly reliable. Remote employees can get into trouble if they miss critical deadlines or suffer too much Internet downtime. VoIP phones, media devices, and other...

Smart outlets and relay remote controls to power cycle devices in a small data center or server room typically cost between hundreds and thousands of dollars. There are often situations that require remotely controlling devices but it's hard to justify spending that kind of money. With this in mind, OutagesIO recently added smart outlets and relays with the ability to control each from the same...

Smart home automation is a hot trend that includes home security systems, remote cameras and automatic control of IoT devices like plugs, lights, relays and other hardware. The conveniences can come at a cost as nearly every brand requires the installation of one or more apps on your phone or tablet. Some of those could have hidden vulnerabilities, invasive functions or are highly insecure....

Our managed Internet outage monitor service can alert the right IT people in your company when specific locations are no longer communicating. Who better to dig through connectivity data then report problems than the ones actively developing it. No learning curve, no training needed, we'll handle all of the monitoring for you. Set each location as needed As your IT people install agents, they...

Is your area suffering unreliable Internet services? As a community service and at no cost, OutagesIO.com can help your community get more reliable Internet services. The most challenging aspect of ongoing Internet problems is trying to gather enough facts, proof, and collaborative data when the provider won't fix or doesn't see the problems.  Individual complaints can be dismissed but a...

The OutagesIO Internet / network monitoring tools include an overview map for enterprise users. It shows all locations being monitored with the choice of what to be alerted for. Chose to view all locations or only show those which have not communicated for at least around 30 seconds or those which have been offline for at least 30 minutes. Any of the combinations of the above can be selected and...

Add your own data in your OutagesIO dashboard When developing software applications using Internet of things (IoT) devices like mini routers, raspberry pi and other development boards, having the ability to view outputs or send control commands and signals back to remote devices are critical aspects of overall functionality. Sure, using the term Internet of things might sound dated to some but...

We wanted to hear how other businesses are using OutagesIO to monitor their Internet connections, so we reached out to Ray Champagne, Senior IT Director of 411 Locals, a digital advertising agency based in Nevada that started in 2007.  They specialize in local search engine optimization (SEO), web design, and online marketing solutions for small and medium-sized businesses throughout the United...

Environmental monitoring Alerts before things get critical When working with remote locations. Getting quick alerts to environment changes or loss of Internet communications can be critical when managing remote connected equipment rooms, cabinets, field sensing equipment and others. The default function of OutagesIO is monitoring the Internet connection and alerting IT when one or more locations...

Telehealth, remote patient monitoring and associated health devices all require reliable Internet connectivity both at patient locations and the office. The Internet has been down at our hospice office and in-patient unit all weekend. It's frustrating because we have a shared connection with another of our facilities, so it's hard to know exactly where the problem is occurring. Is it at our...

We love it when our outagesio.com customers share their success stories. Nancy sent this one in to us recently: “I am a 75 year-old housewife, but I did work as a network administrator before retiring 18 years ago. Believe me, NOTHING in technology stays the same for 18 years, so I know very little about systems and networks today, and most every outage detector I found was way too complicated...

When Internet issues arise, especially VoIP related, customers using your services can quickly point the finger at you. You need a speedy way of determining if the problems are at the customer premises or with their Internet connection. By knowing where the problems are and taking care of them quickly, your customer will always trust that you are on top of things as you should be. Find problems...

Maybe all the talk about net neutrality means opportunities Let’s be honest, the main factor behind eliminating net neutrality is pure greed and control. Internet Service Providers (ISP) like any other business, sometimes prefer not to invest in better infrastructure until they either absolutely have to such as seeing a competitive reason for doing so or when there are simply too many...

In the IT/ISP industry, we sometimes experience customers quickly pointing the finger toward their support company if they lose Internet access and therefore, VoIP, browsing and other services. The majority of short lived problems are often Internet related and need to be assessed quickly in order to keep customer confidence. If your business handles customer premise managed services such as...

OutagesIO.com eliminates hours of frustrating calls to providers support line, gives consumers and IT support proof of what is happening with services during and after problems. PRESCOTT, AZ – How many times can you reboot a router before you give up in frustration? That's the question Mike Paradis, OutagesIO.com creator, asked himself a few years ago. Despite paying for an expensive business...

It's Summer 2020 and with everything that is going on with COVID-19, reliable Internet access is critical. Internet and other service technicians are just as stressed about walking into customers' homes or offices as their customers are about being visited. With more employees working from home, work loads for technicians in the field will certainly increase. Whether working from home or self...

Marketing Strategies Your marketing experts can leverage OutagesIO to craft compelling campaigns targeted toward customers using competing services. Offer solutions to help consumers better understand and navigate the complexities of their internet service. By demonstrating your commitment to transparency and reliability, you can attract customers seeking a superior online experience. Marketing...

Sound of silence: Dropped VoIP calls lose customers. VoIP and online service providers solve service issues and retain customers with Echo Networks outagesio.com service. PRESCOTT, AZ – When Internet issues arise, especially Voice-over-IP (VoIP) and network related issues, customers can be quick to assign blame before considering that the problem is more likely with their own connectivity. VoIP...